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Technology

"Escalation" is often mentioned when dealing with Incident and Problem Management processes. The ITIL Incident Management process talks about Hierarchical and Functional escalations but did not call out "escalation management" as a separate and important ITIL process within Service Operation.In my previous organization, escalation management is a well-defined and documented process. It is even handled or managed by a separate dedicated team of people. This...

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Web design and hosting services are critical for many different businesses and individuals worldwide. When it comes to choosing website services companies you have plenty of options. However, you should be sure that you choose the company which best meets your needs, regardless of what those needs might be. To start with, you should determine the reputation of the companies...

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In my first article I covered layout, content and basic design for drawing visitors. In this article, I intend to cover the tools that make a good website a draw for repeat visitors. One of the tools that is sure to draw people to your site, is a message board. Messageboards give visitors a forum to ask...

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The internet is increasingly becoming accepted by the day as a stockpile of information for larger number of people globally. This indicates a mounting need for web designers to build up websites that are charming in appearance and fascinating in functionality. Every business has tough rivalry in the sphere of the World Wide Web. As a result it is necessary...

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Developing websites involves a knowledge of programs and languages ​​that can be involved, complex, and not all that entertaining. But sometimes a program comes along that's just as fun as it functional. Flash is that type of program. Flash allows a person to make many different types of applications, from websites to games, with a small learning curve....

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Hiring a custom web designer to create a website for you would cost you an arm and leg. You can change this if you know the 3 cost-effective ways to create a website. Here is how: Do not hire an offline web design company because they offer overpriced services. For example, try finding one on a newspaper classified...

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Your company logo may be fantastic, but if it is not able to establish recognition in general, it can be of little help. When such is the case, it's time to allow your logo take a giant stride- towards promotion! Logo promotion is one of the most effective methods to improve your brand image in the market. All you need...

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For many people buying designer clothes online can be very challenging with many websites promising the world yet failing to provide high quality designer clothes at affordable prices. However, it is not unusual for many consumers to purchase designer clothes online that are from questionable websites who could abuse the use of confidential information or even sell cheap clothing with a designer tag. To avoid...

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